What is great customer service?

What is great customer service?

Have you had a poor customer service experience lately? Perhaps you made a call to a company with an automated phone system giving you options and telling you what number to press, yet none of the options match the reasons you are calling! Then you press “0” thinking you’ll get a live person only to be disconnected. Sound familiar?

Here’s the good news: Exceptional customer service is still alive, and you’ll find it in real estate. We work weekends, nights and put in long hours to make sure your home sale or purchase closes on time, no matter what it takes.

Researchers say that great customer service requires patience, knowledge, great communications skills, tenacity and flexibility. Hey, that matches my job skills. Give me a call or send me an email because I’m here to give you the best service.